Over-the-phone Interpretation Service Any establishment, from emergency services, provided by police, health and fire departments to government entities that need assistance in communicating with Limited English Proficient people can benefit from our telephone interpretation service. If you run a multi-national business, or have clients overseas, Saigon Translation will meet your needs for instant, unscheduled access to over-the-phone interpretation service. All you need is a phone.
Our 24/7 telephone interpretation is available in a range of 165 languages covering all industries and is very easy to use.
• Toll-free number • Individual Account Code assigned to your organization • Pay as you go fee structure (per minute fee, with no minimum) • Itemized Summary of charges
Our interpreters are proficient, precise and unbiased in any situation. They specialize in business, financial, healthcare, immigration, legal, marketing, medical and technical terminology fields.
All conversations are kept strictly confidential.
Our interpreters are:
• Culturally sensitive – we have interpreters specialized in specific dialects. Also, when the subject is sensitive, the gender of the interpreter can be requested. • Confidential and secure – our interpreters adhere to our Confidentially policies.
On-site Interpretation Services: Government agencies, healthcare institutions, legal Industry organizations, insurance companies, schools, multi-national corporations and individuals turn to us every day to request Face-to-face, on-site interpreters. Areas of expertise are very broad: Medical, Legal, Financial, Retail, Insurance, Government, Emergency Services, Telecom, Manufacturing and Transportation, to name a few.
The State of California has recently adopted a set of standards for translation and interpretation services as part of its Language Assistance Program. Our company is compliant with SB 853, which addresses language access issues for the LEP (Limited-English-Proficiency) communities. Pursuant to the bill, by January1, 2009, every health plan must have established and implemented a Language Assistance Program in compliance with California Requirements. This allows millions of Californians with limited or no English speaking ability to have access to equal healthcare treatment. We provide both Consecutive and Simultaneous Interpreting
Consecutive Interpreting In consecutive interpreting, the speaker and interpreter take turns. First the speaker gives a statement in the source language for up to 15 minutes. While the speaker speaks, the interpreter takes notes. When the speaker pauses or finishes speaking, the interpreter delivers the speech in the target language. It is important that the interpreter uses only as much time as the speaker. After the interpreter finishes his part, the speaker then resumes his speech. Ideal for:
• Depositions • Attorney-Client Interviews • Medical Examinations • Court Hearings • Immigration Interviews • City Tours • Trade Shows • Contract Negotiations • School Conferences
Simultaneous Interpreting Ideal for Conferences. Our interpreters have the expertise in your specific area of subject matter.
We make sure our interpreters are carefully screened, certified and trained in industry requirements. Each interpreter has the knowledge and experience to accurately convey complex subject matter from English into another language. They must be able to flawlessly render precise communication in both the source language and English. .As cultural issues play a significant role, the standards for choosing an on-site interpreter must include more than just fluency in another language. They’re not simply providing word-for-word interpretation; they’re ensuring meanings come across loud and clear.